Legal & TransparencyAt AB Data Hub, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you use our mobile application and web platform.
Last Updated: July 29, 2026
1Information We Collect
When you register, fund your wallet, or perform VTU transactions on AB Data Hub, we collect specific information to provide seamless services:
- Account Details: Full Name, Email Address, Phone Number, and Referral Code.
- Financial & Transaction Information: Wallet funding history, transaction reference IDs, top-up phone numbers, meter numbers, decoder IC numbers, and payment status logs.
- Security Credentials: Encrypted passwords and 4-digit transaction PINs (used exclusively to authorize wallet debits).
- Device & Technical Log Data: Device model, operating system version, IP address, and application usage analytics for security monitoring.
2How We Use Your Information
We use the information we collect strictly for legitimate business and operational purposes, including:
- Processing mobile data subscriptions, airtime top-ups, cable TV subscriptions, electricity tokens, and exam PIN purchases.
- Managing user accounts, agent reseller statuses, and wallet balance adjustments.
- Sending automated transaction receipts, OTP verification codes, and system notifications.
- Detecting, preventing, and mitigating fraudulent activities or unauthorized account access.
- Providing prompt customer service via WhatsApp, email, or telephone.
3Data Sharing & Third-Party Service Providers
AB Data Hub does NOT sell, rent, or trade your personal data to third parties for marketing purposes. We only share necessary data with trusted third-party partners to execute services requested by you:
- Payment Processors: Paystack and Flutterwave for secure online card payments and bank transfers.
- Telecommunications & Utility Providers: SMEPlug, AMZAET, MTN, Airtel, Glo, 9mobile, and electricity DISCOs to fulfill data, airtime, and utility orders.
- Legal Compliance: When required by Nigerian laws, court orders, or law enforcement investigations.
4Data Protection & Security Measures
We deploy robust administrative, technical, and physical security safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
- Cryptographic hashing for account passwords and transaction PINs.
- Strict role-based access control (RBAC) and mandatory OTP verification for administrative changes.
5Your Privacy Rights & Account Control
You have full control over your personal data on AB Data Hub:
- Access & Update: You can view and update your profile information in your Dashboard settings at any time.
- Account Deletion: You can request permanent account deletion and removal of your personal data by contacting our support team.
6Contact & Customer Support
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us through our official support channels:
Company Name: AB Data Hub (BitBridge Technologies)
Customer Support Phone / WhatsApp: 08133887526 / Chat on WhatsApp (07045357195)
Technical Support: BitBridge Technologies (07067382927)